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At DialogCONNECTION Ltd. we have accumulated more than 15 years of experience in Voice User Interface Design (VUI Design) for speech recognition and DTMF-based IVR applications, having worked for more than 10
different speech application providers over the years, and having
served 30+
different client organisations across 15 different verticals and several
countries. Below is a list of past and current clients and partners we have worked for and with to date:
| COUNTRY | CLIENT | | UK | Apple UK,
Barclays, Barclaycard,
Cable & Wireless, KCOM,
CapGemini, Coleman Research Group,
National Health Service (NHS),
RedCats, Littlewoods,
Aviva, RAC,
British Gas, Centrica
Convergys / Intervoice, VoxGen, Vicorp, JamIP,
Absence Manager, NewOrbit, Dialogue Machine
National Centre for Text Mining (NaCTeM),
University of Manchester
| | Ireland | Ryan Air, Chorus
| | US | Apple
Raytheon, BBN / Avoke
Gerson Lehrman Group (GLG),
DevFactory / gDev,
IVR Design Group (IDG),
U.S. Animation Sales /
Children's Hospital at Harvard University | | France | Apple France
| | Germany | Apple Germany,
Vodafone D2,
Grundig, Bosch, Loewe, Siemens, Sony,
Sparda Bank,
LVA Rheinprovinz,
Metro MGI, eHotel,
IAV, Enaikoon,
Semantic Edge, 8Hertz / VoxGen, Sympalog,
Clarity AG,
FORWISS, University of Erlangen-Nuremberg
| | Switzerland | Swisscom, me2me
| | Austria | Sagem Communication Austria
| | Italy | Think3, Verdana
| | Greece | T-Mobile International, Omilia, VoiceWeb
| United Arab
Emirates
| DevFactory / gDev
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Speech Interfaces / VUIs have already been designed, developed, tested and tuned for English, German, French and Greek. We have provided speech and IVR solutions for the following application domains: - Telephone banking (personal: account balances and maintenance, fund transfers, bank branch search; business: credit card information and transaction system, branch-to-branch cash ordering, automated payment systems)
- Government / Citizen Helplines (health card application, renewal and replacement)
- Voice-to-text mobile applications (smartphones) (voice search, voice dialling, SMS dictation, voice memo dictation, automatic voicemail transcription)
- Organisation Management (automated company switchboard, Voice Dialling, Employee Absence [self-]reporting & tracking)
- Retail / Online shopping (catalogue ordering, order tracking, branch locator, cinema information and booking system, Train and flight timetables, flight booking, hotel booking)
- TTS-enabled mail reader / newsreader
- Multimodal device control (in the home, in the car, at public terminals)
- Speech-controlled navigation
- Taxi ordering, car pooling
- Satellite Comms (TV outage information systems)
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